Skills
Core Competencies:
Marketing Strategy · Branding & Identity · Project Management · Campaign Development · Customer Insights & Market Research · Typography · Project Management · Leadership · Communication Strategy · Research Design · Collaboration · Time Management · Teamwork
Software & Tools
Adobe Creative Suite (Photoshop, Illustrator, InDesign) · Microsoft Office (Excel, Word, PowerPoint) · Figma · Canva · Miro
EDUCATION
California State University, East Bay – Hayward, CA
Bachelor of Fine Arts in Graphic Design (Expected Dec 2025)
Evergreen Valley College – San Jose, CA
Associate of Arts and Sciences in Health Sciences (May 2020)
WORK EXPERIENCE
Shift Lead – 7 Leaves Café, Cupertino, CA (Feb 2024 – Present)
- Lead daily operations and ensure smooth service delivery in a fast-paced environment.
- Collaborate with team members and management to improve workflows and customer experience.
- Strengthen organizational culture through leadership, teamwork, and communication.
- Support process improvement initiatives to increase efficiency and customer satisfaction.
Assistant Store Manager – Tastea, Sunnyvale, CA (Aug 2019 – Oct 2023)
- Managed store operations, staff scheduling, and corporate compliance.
- Trained, coached, and motivated employees to exceed performance objectives.
- Resolved customer concerns using problem-solving and relationship-building skills.
- Directed product consistency, recipe adherence, and operational excellence.